Professional Services Offering:

Consulting & Assessment:
• Architecture and design workshops.
• Environment sizing and readiness assessment.
• ITIL process consulting and gap analysis.

Implementation & Deployment:
• End-to-end deployment across on-prem, cloud, or hybrid environments.
• Customization of workflows, policies, and monitoring configurations.
• Migration from legacy Micro Focus versions to the latest OpenText releases.

Automation Solutions:
• Orchestration using OpenText Operations Orchestration (OO).
• Automated creation, remediation, compliance, and reporting.
• Event-driven workflows connected to OBM/NA/SA.

Support & Managed Services:
• 24×7 operational support.
• Onsite/remote administration.
• Health checks, performance tuning, and continuous optimization.
• SLA-driven managed services for ITOM & ITSM environments.